MINUTES
BOARD
OF DIRECTORS MEETING
QUARTZ POWER GROUP
Date: Friday,
September 4, 2020
Time: 1:00 p.m.
until 2:30 p.m.
Location: Office 28, 4
Wilson Buildings, Paul Street, Edinburgh, Scotland EH10 4BF, United Kingdom
Attendees:
Marcus
Phillips, Managing Director
Maya Pattinson, Finance Director
David Wright, Sales and Marketing Director
Anna Evans, Customer Services Director
Scheherazade Smith, Corporate Secretary
I. CALL TO
ORDER
Mr. Phillips, the Managing Director,
called the meeting to order at 1:15 in the afternoon and presided over the
meeting. Ms. Scheherazade Smith, the Corporate Secretary, recorded the minutes of
meeting.
II.
APPROVAL OF THE PREVIOUS MINUTES HELD on AUGUST 28, 2020
The agenda in the previous meeting
has been finalized and was distributed by Mr. Marcus Phillips, who led the
committee. The minutes of the previous meeting that was held on August 28, 2020
were anonymously approved.
III.
DISCUSSION
Marcus
requested Maya Pattinson to present the sales figures of the company within
the region. Maya prepared handouts and distributed to each of them. It was
shown in the handouts that there is a downturn in sales. So, Maya
proposed to start some cost-saving measures in order to meet the
company’s budget this year.
Anna Evans opposed to the suggestion
of Maya for this would be possible redundancies. She recommended that the
company needs a strong workforce.
The Managing Director responded that
cost-cutting is the thing that the company need to consider but also the
downturn in sales and regain market shares should also be addressed.
Mr. David Wright commented that
determining the issue is hard and the products are competitive. Consequently, David
demonstrated the products and the comparison of these with the competition
through handouts.
After the presentation, Marcus
questioned Anna about the reasons why downturn is happening. According to Anna,
there was a decrease in custom in the region and an increase in customers’
cancelling new contracts within fourteen days. And she made a motion to review
customer account procedures from first contact to after sales care. She
added that this would be a good idea to start and observe the sales figures
improvement.
Maya propounded another idea of conducting customer survey by
hiring external researchers to obtain neutral views on the company’s position
in the market and views of the customers.
Anna debated that the idea of Maya
would be a big project and would need a project team and she inquired which
department pays for it.
Marcus, the presider, then addressed
the Customer Services Director’s question regarding with the customer survey.
Also, he favored the motion made of conducting customer survey. He then requested
David to search for a market research company to work with.
Thereafter, upon motion duly made
and seconded, the suggestion of Maya was noted and unanimously approved by the
directors.
IV.
ADJOURNMENT
There being
no further agenda to transact, and upon motion duly made and seconded, Mr.
Marcus Phillips adjourned the meeting at 2:25 in the afternoon.
Zade Smith
SHEHERAZADE SMITH
Corporate
secretary
ATTESTED:
Marcus Phillips
MARCUS
PHILLIPS
Managing
Director
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